Full Time Fixed Term Contract Position up to February 2027)

Rotational roster (across 7 days) between 5am - 12am

Be the difference. Enjoy great rewards and benefits.

Working with Southern Cross Care means you are valued, supported, and rewarded. Our Bee Well program gives you great discounts on groceries, travel, and health insurance, plus resources to boost your wellbeing. You will also enjoy salary packaging to help you take home more pay while building a career that makes a real difference.

About the role

Are you an experienced workforce scheduler looking to make a meaningful difference in aged care? Southern Cross Care is seeking an agile, customer-focused Rostering Coordinator – Site Support to join our People & Culture team.

In this role, you will lead short-term roster planning and day-of-operation adjustments across our residential sites, ensuring our teams are fully equipped to deliver high-quality, person-centred care to our residents.

What You'll Do

• Day-of-Operation Management: Coordinate short-term 24/7 rosters across multiple sites, managing shift coverage, leave requests, allowances, and timestamp data.

• Resource Optimisation: Align roster variations with workload planners, budgets, overtime delegations, and award requirements.

• Compliance & Reporting: Monitor shift compliance against legislative and Aged Care standards while generating key operational metrics and analytics.

• Cross-Team Collaboration: Work closely with Site Management, the Education Team for training schedules, and Payroll for accurate shift data processing.

• Continuous Improvement: Champion workforce systems, identify trends impacting resource reliability, and support organisational change.

For further details regarding the scope of the role, please refer to the position description.

What We Are Looking For

Essential Requirements:

• Experience: Minimum 2 years of experience in workforce scheduling or rostering (preferably supporting multiple remote sites within Aged Care).

• Skills: Strong analytical capabilities, proficiency in spreadsheets, outstanding multi-channel customer service, and high attention to detail.

• Flexibility: Ability to work shift work covering 7-day operational requirements and adapt to unplanned operational needs.

• Licence: Current Australian Class 1 Driver’s Licence.

• Knowledge: Understanding of Aged Care industrial agreements and basic Aged Care Standards.

Desirable Experience:

• Hands-on experience with Humanforce rostering software and Google Workspace tools.

About us

Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.

How to apply

Apply online: careers.southerncrosscare.com.au/jobs/search

Enquiries: careers@southerncrosscare.com.au 

Applications close: 30 September 2026