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Contract and Financial Support Officer

  • Central Office, SA, Australia
  • Fixed Term Full Time
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Position Description

Full Time Parental Leave Contract up to 30 April 2027

Be the difference. Enjoy great rewards and benefits.

Working with Southern Cross Care means you are valued, supported, and rewarded. Our Bee Well program gives you great discounts on groceries, travel, and health insurance, plus resources to boost your wellbeing. You will also enjoy salary packaging to help you take home more pay while building a career that makes a real difference.

 

About the role

Provide high-level financial, analytical, and legal documentation support to ensure the business meets its strategic and operational goals. The role involves assisting residents throughout their journey, ensuring compliance with the Retirement Villages Act(s) for both Resident Funded (RFU's) and Retirement Living Units (RLU's) across SA, NT, and VIC.

Key Responsibilities

  • Strategic & Operational: Managing retirement living contracts, financial modelling, and policy development. The role acts as a link between operations, sales, and refurbishment teams.
  • Financial & Administrative: Managing resident accounts, including maintenance fee calculations, invoicing, receipting deposits, and reconciling the Retirement Living Trust Account.
  • Compliance: Ensuring adherence to policies and the Retirement Villages Act(s).
  • Customer Service: Providing outstanding support to prospective and current residents, including handling general enquiries and sales documentation.

For further details regarding the scope of the role, please refer to the position description.

 

About you

We are looking for people who will be the difference in the lives of our residents and clients.

The successful candidate will have the following;

  • Qualifications: Completion or working toward a bachelor's degree in Property, Law, Commerce, Accounting, Business Administration, or a similar field.
  • Experience: Practical experience in the relevant field of study.
  • Skills: Strong communication, time management, and organisational skills. Proficiency in Google Suite (Docs, Sheets, Access, CIM, and CRM) or Microsoft equivalents is required.

 

About us

Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.


Apply online: careers.southerncrosscare.com.au/jobs/search

Enquiries: careers@southerncrosscare.com.au

Applications close: 23 April 2026 at 4pm 

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