• Be the difference. Enjoy great rewards and benefits
  • Discount at 99 Bikes, Zap Fitness, Bupa Health Insurance etc.

• Salary packaging to maximise your take-home pay

• Permanent Full Time Position - Offering Job Security and a Fresh Start 
  • Rotational roster (across 7 days) between 5am - 12am

About the role

Key Responsibilities include:

• Performing rostering activities for 24-hour rosters across multiple sites.
• Optimising resource utilisation to achieve operational, financial, and client outcomes.
• Aligning day-of-operation plans with workload planners, budgets, and financial KPIs.
• Managing variations to rostered shifts, leave plans, absences, allowances, and staff movements.
• Analysing and reporting on post-day-of-operation timestamp data.
• Providing technical expertise in workforce planning and efficiently planning staff training.
• Communicating with Payroll for accurate shift data.
• Operating and maintaining employee rostering, allocation, and attendance systems.
• Identifying and reporting system issues, executing BCP activity, and providing customer service to stakeholders.
• Collaborating with other Rostering Coordinator roles and performing general administration functions.
• Maintaining a safe work environment and performing other duties as required.

For further details regarding the scope of the role, please refer to the position description.

About you

Essential Requirements for this role include:

• Ability to work shift work covering operational requirements 7 days a week, with flexibility.
• A current Australian Class 1 Driver's Licence.
• Minimum 2 years' experience in a similar rostering or workforce scheduling role, preferably in Aged Care supporting multiple remote sites.
• Proven ability to perform in-depth data analysis, use spreadsheets and workforce planning tools, and experience in a fast-paced customer service environment.
• Strong communication, customer service, planning, problem-solving, and coordination skills.
• Ability to work autonomously, prioritise demanding workloads, meet deadlines, and demonstrate excellent attention to detail.
• Basic knowledge of Aged Care Standards and industrial agreements.
• Personal attributes aligning with SCC's values, commitment to "Better for life" model, building positive relationships, teamwork, integrity, resilience, person-centred customer service, and a problem-solving approach.

Desirable Requirements include experience with Humanforce Rostering Software, competent use of Google Software systems, and knowledge of Aged Care industrial and legislative requirements.

About us

Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.

Apply online: careers.southerncrosscare.com.au/jobs/search

Applications close: 06 February 2026 at 4pm