Be the difference. Enjoy great rewards and benefits.

Working with Southern Cross Care means you are valued, supported, and rewarded. Our Bee Well program gives you great discounts on groceries, travel, and health insurance, plus resources to boost your wellbeing. You will also enjoy salary packaging to help you take home more pay while building a career that makes a real difference.

Permanent Full Time Position

About the role

The Retirement Living Manager is responsible for the overall management, sales, and customer service of selected retirement villages. The role focuses on meeting organisational expectations under the Retirement Village Act, ensuring high client satisfaction, and promoting healthy aging to support resident independence

• Operational & Financial Management: Achieve financial targets, monitor budgets, and ensure legislative compliance.
• Sales & Marketing: Assist in marketing, coordinate open inspections, manage the admissions process, and ensure villas are refurbished as needed.
• Resident Services: Promote positive lifestyle experiences, organise activity programs in liaison with Resident Committees, manage complaints, and provide efficient, person-centered service.
• Maintenance & Administration: Schedule repairs, maintain accurate resident information, and prepare required reports.

For further details regarding the scope of the role, please refer to the position description.

About you

We are looking for people who will be the difference in the lives of our residents and clients.

The successful candidate will have the following;

• Skills: Strong customer service, sound work ethic, high-level communication, team orientation, and computer literacy (Google and in-house databases).
• Knowledge: Basic knowledge of the requirements of the Aged Care Standards. 
• Attributes: Alignment with Southern Cross Care’s values (Service, Courage, Compassion), integrity, resilience, and a commitment to person-centered care.

About us

Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.

Apply online: careers.southerncrosscare.com.au/jobs/search

Enquiries: careers@southerncrosscare.com.au

Applications close: Wednesday, 10 June 2026 at 4pm