• Be the difference. Enjoy great rewards and benefits

  • Salary packaging to maximise your take-home pay

  • Employee well-being program with great discounts
    
    

• Permanent Part Time - 4 days a week (56 hrs per fortnight)

  • Mondays, Tuesdays, Wednesdays and Thursdays (8.30 am to 4 pm)
    
    

 About the role

The role reports to the Village and Cafe Operation Manager and supervises Front of House Cafe Staff.

The primary purpose of the role is to support the provision of high-quality catering services, working within relevant policies, procedures, and regulatory standards.

Key responsibilities include:

• Supporting high-quality catering services: Overseeing daily operations, assisting with stock-taking, checking deliveries, liaising with staff, residents, and visitors, recruiting and training cafe staff, scheduling staff, managing rosters on Kronos, ordering supplies, and holding a Responsible Service of Alcohol Certificate.
• Working as an effective team member: Assisting other cafe team members, promoting a harmonious work environment, supporting new team members, and attending meetings and training.
• Performing within regulated standards and compliance requirements: Following Food Safety and HACCP standards, Southern Cross Care policies, participating in quality standard measurements, identifying improvement opportunities, and accurately maintaining catering records.

For further details regarding the scope of the role, please refer to the position description.

About you

We are looking for people who will be the difference in the lives of our residents and clients.

The successful candidate will have the following;

• A Responsible Service of Alcohol Certificate.
• Experience in managing Front of House and cafe staff.
• Experience working within legislative and compliance requirements.
• Strong organisational, time management, and interpersonal skills.
• Ability to work autonomously and meet deadlines.
• Commitment to continuous improvement and customer service.
• Ability to fit the work culture, commitment to SCC's values, ability to build positive relationships with residents, collaborative team member, integrity, calmness, personal resilience, commitment to person-centred customer service, commitment to best work, and a problem-solving approach to risk management.
• Basic knowledge of Aged Care Standards applicable to the role.
• Relevant qualification in Health support services and / or Food safety is desirable, but not essential. 

About us

Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.

Apply online: careers.southerncrosscare.com.au/jobs/search

Enquiries: lynne.torode@southerncrosscare.com.au

Applications close: 02 September 2025 at 4pm